Frequently Asked Questions

Everything you need to know about your favorite keto-friendly snacks.

Are Catalina Crunch products keto-friendly?

Yes, our products are specifically designed for a keto lifestyle. We use high-quality, plant-based proteins and fibers to keep net carbs low without sacrificing flavor.

What is your return policy?

Due to the perishable nature of our food products, we cannot accept returns. However, if your order arrived damaged or you are unsatisfied, please contact our support team within 30 days for a resolution.

Do you offer free shipping?

We offer free standard shipping on all orders over $50 within the contiguous United States. For orders below this amount, a flat-rate shipping fee is applied at checkout.

Are your snacks gluten-free and vegan?

Most of our products, including our signature cereals, are both gluten-free and 100% plant-based. Please check the specific nutritional label on each product page for a full list of ingredients.

How long does it take for my order to arrive?

Orders are typically processed within 1-2 business days. Once shipped, standard delivery usually takes 3-7 business days depending on your location.

Can I modify or cancel my subscription?

Absolutely. You can pause, skip, or cancel your subscription at any time through your account portal. Changes must be made at least 24 hours before your next scheduled ship date.